General Terms and Conditions

– Minimum 21 years of age
– Minimum 2 years of valid driving license and be sure to inspect
– Compulsory identification – ID card or passport for inspection
– Make sure you deposit up to the price list of the company

Length of the lease

– The minimum rental period is one day (24 hours)
– Time of taking over and returning vehicles should be the same, with a tolerance of 60 minutes delay. After this comes to charging overdraft new day car rental

Payment and Deposit

– Car Rental is payable upon collection, and credit card, payment on account of (legal entity) or cash
– Deposit during the term of the lease is required, and can be taken by credit card or cash
– The deposit shall be determined according to the price list on the basis of group and length of rental vehicles

Delivery and return cars
– A vehicle can be polled and return to our office, and it is possible delivery and return of vehicles outside the office or at your chosen location
– The vehicle can take and return outside of normal business hours, extra
– Unidirectional NATIONAL RENTAL in Serbia is possible with the agreement and additional charge
– Unidirectional INTERNATIONAL RENT is available for an extra charge depending on the distance
– When downloading and returning the vehicle, is required to sign the form on the condition of the vehicle, where it is recommended to work together with our official good view vehicle

Vehicle insurance

CDW (Collision Damage Waiver)
Insurance against damage from involvement in the damage. This basic insurance is included in the price of rental vehicles, and covers 80% of the amount of damages in the case of the guilt of the person who has driven the vehicle at the time of occurrence. The person who drove the vehicle at the time accounted for 20% share in the compensation of damages only in the event that the own fault caused the damage.

This insurance does not cover damage to the interior of the vehicle, damage to tires and wheels, broken and / or lost keys, damage caused contamination of fuel and the damage inflicted intentionally or by negligence. All the listed damage will be charged the full amount at the time when the vehicle is returned.

TP (Theft Protection)

This insurance is included in the price of rental vehicles, and covers damage caused by theft of vehicles or parts of vehicles

This insurance does not apply in the case of theft when the vehicle was unlocked and the key was left in the lock of the steering wheel. Also, the client must in case you happen to stealing documents and deliver the keys to the vehicle Lux doo Voyager.

SCDW (Super Collision Damage Waiver)

Casco insurance. Purchase of this insurance is mandatory, but there is such a popular and highly recommended type of extra insurance. Purchasing this insurance person does not participate in the damage, regardless of the circumstances that led to the damage. Low rates of charge and a great relief in the form of accountability make this type of insurance suitable choice for customers rent a car services.

This insurance does not cover damage to the interior of the vehicle, damage to tires and wheels, broken and / or lost keys, damage caused contamination of fuel and the damage inflicted intentionally or by negligence. All the listed damage will be charged the full amount at the time when the vehicle is returned.

POLICE REPORT IS REQUIRED FOR ALL TYPES OF INSURANCE!
No police record, the full amount of damage and / or theft will be charged to the client, regardless of the type of insurance purchased. Record necessary to prepare even in cases where the client was not present when the damage to the vehicle (eg, vehicle was damaged in a parking lot by unknown persons).

Procedures in case of accidents, damage and theft of vehicles

The client is obliged to act in the following way:

– Immediately inform the police and Lux Voyager of the event and follow their instructions.

– To record information about other participants in the accident or incident

– Fulfill report an accident / damage when returning the vehicle

– To write a brief statement describing the causes and circumstances of the accident / damage

BANS AND UNAUTHORIZED VEHICLE OPERATION

– It is a leased vehicle to travel to the following countries and territories: Russia, Belarus, Kosovo, Albania, and Turkey. Insurance does not apply to these areas.
– It is forbidden to drive a car under the influence of alcohol and drugs. In these cases, the insurance does not apply – the customer will be charged the full amount of damage / theft.

– Leased vehicle may be operated only by a person who is registered as a driver in the Rental Agreement. Allows the option to enroll up to two additional drivers authorized Lux Voyager, upon collection.
– It is forbidden to driving a car, use of unauthorized persons, persons who are not registered in the rental agreement. In these cases, the insurance does not apply – the customer will be charged the full amount of damage / theft